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A business web site needs to accomplish
several things before a person is interested in doing business with you. First
you need to establish your creditability so, remember your web site is your
"personal" representative. How you present information and the appearance of
the site influences the buyers confidence level. You want to present the
feeling that you are honest, professional and capabile of delivering the
product/service they need. Your web site design affects the user's decision to
stick around or continue surfing.
If your web site is poorly constructed,
uninteresting, information is difficult to find, there is no information about
you personally and maybe you site is just plain ugly ... you loose.
Studies show when a visitor enters your
site you have 15-30 seconds to create your initial impression. Notice my 2
waiters, waiter #1 has a black suit and tie, waiter #2 is far more casual. How
long does it take you looking at my 2 waiters to figure out who has the $150
dinner to serve you and who has the Blue Plate Special? That's about as long as
it takes your visitor to determine his initial impression of your value and
creditability.
Again, using the waiters as an example, the
waiter #1 could also be serving you a $25 dinner but you feel that you are
getting top notch service because of the presentation or his appearance. The
only difference between the 2 waiters is one is neat and cleaned up, which
presents the impression of quality ... plus awareness of the small details, as
one waiter had the bread knife sticking out of the bread, the other has the
knife laying in the basket. They both carry a towel, however one knowing that a
clean white towel will present a better image of "class" then a checkered
towel. Even if they are both serving you exactly the same dinner at the same
price, you will feel that the quality is higher with waiter #1.
Now that you understand the importance of
developing creditability with your visitor, lets explore some of the methods
used in developing your site to the maximun potential.
Even though this marketing media is still
young, it can and does work well to create new and successful businesses. You
will find that conscepts used in brochures, television or radio ads are
approached in a different manner. However in all marketing the bottom line is
the same, you want to create a desire or need for somebody to purchase what you
have to offer. Before you begin a site there are a few things you need to
clearly define to accomplish this result.
- Have you written a detailed definition of your product or
service?
- Who is your target audience?
- Who are you and Who will benefit from what you have to
offer?
- What exactly is your product or service with detailed and
clear information?
- What can you do to brand your product or service?
- Why do they need your product or service?
- What visuals will spark an positive emotional
response?
Some questions for you to be prepaired to
answer include:
- What is the project?
- Is there content for the site, or will that be written
by the designer?
- How many pages will need to be created?
- Are there images and/or design that need to be used, or
will they be created as part of the project?
- Will there be any Flash, multimedia, programming or
scripting required?
- When do you need your proejct completed.
Please contact PNW Web Design at
Sandy@pnwwebdesign.com to evaluate
your needs and for a quote. |